Frequently Asked Questions for UL Certification Customers

UL certification customers have free access to UL Standards, not including UL IEC Based Standards. The Standards are available in electronic format via an online repository. We hope you are able to take full advantage of this added benefit that no other global certifier provides.

Not sure if your company already uses the Standards Customer Certification Library website? Then contact customer service at 1-888-853-3503.

• I have a subscription to Standards. What will happen to my current subscription?

  Your current subscription to UL Standards will continue through its expiration.

• Do I receive a credit for my subscription that I purchased earlier this year?

  No. With the new pricing program, effective January 1, 2007, you will receive access to any UL Standard, not including UL IEC Based Standards, in addition to the Standard(s) covered under your current subscription.

• Can I forward UL Standards to "my" customers?

  UL Standards not including UL IEC Based Standards, are available at no additional expense beginning January 1, 2007 to UL certification customers only. UL Standards materials are copyrighted and use of these materials is not transferable to other entities.

• Can I order a paper copy of the Standard?

  Yes, but paper copies of Standards will still carry a fee. UL will be providing Standards to UL customers at no additional expense in electronic format only. You may print a copy once you receive the electronic file or purchase a premium hardcopy on SCCL.

• When I get my free Standards do I get access to UL’s CSDS System?

  Access to UL CSDS can be requested from SCCL. Selecting Standards in SCCL for your library does not also sign you up for CSDS.